Delivery Tracking & Aftersales

  • Q: How can track my parcel?
  • A: You can track your parcel on the following website using your tracking number: www.17track.net/en
  • Q: As a retail or wholesale to offer wholesale price if i lots of items?
  • A: if you need to buy plenty of items at the same times, please register as a reseller
  • Q: How Can i pay my order?
  • A: MegaMallDeals supports Visa, MasterCard, Maestro Debit Card, American Express and Paypal
  • About tracking number update:
  • If your order is low cost it may not have a tracking number is no logistics information, as thousands of parcels sent to foreign countries, logistics companies did not update logistics information, please contact us the first time.
  • Time of shipment:
  • All of product we can shipping out within 5~8 weekday, on usually we are according to customer orders time for packing and shipment, we need to carefully check the quality of the goods before to Ship, So take some time to handled.
  • If your logistics information arrives at the local post office:
  • If the local post office does hasn’t contact you, please contact your local post office as soon as possible to get your package. Otherwise, overtime receipt of parcels, the local post office will return your parcel, the consequences of self-responsibility.
  • Import duties:
  • Taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Import duties, taxes and charges are not included in the item price or Shipping charges. These charges are the buyer’s responsibility
  • If items damaged,MegaMallDeals be contacted within 24 hours of receipt via email at support@megamalldeals.com with your order reference and a photo of the item.
  • If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or  replacement.
  • If you are not satisfied when you receive the item (incorrect, damaged, defective, or item not as described), please return it within 7 days for a replacement or money back.
  • For any personal reasons if product not needed then return shipping charger will be the buyer’s responsibility.
  • All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
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